Return Policy

We at La Fragrance Paradise strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we’re here to help with our straightforward return policy.

1. Eligibility

• To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it.
• Returns must be initiated within 5 days of receiving your order.
  
  

2. How to Initiate a Return

To start the return process, please contact our customer service team at geniaj18@gmail.com. Provide the reason for your return, and we will guide you through the next steps.

3. Return Shipping

• You are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
  
  

4. Refunds

• Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund.
• If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.
  
  

5. Exchanges

• If you need to exchange an item for a different one, please contact us to arrange the exchange. We will provide further instructions based on the specific circumstances.
  
  

6. Contact Us

If you have any questions about our return policy or need assistance with a return, please don’t hesitate to contact us at support@lafragranceparadise.com or call us at 803-357-7177. We are here to help make your shopping experience as enjoyable as possible.